Handle Customer Service inbound phone callsĪssist our insomniacs with placing orders We are currently hiring for a variety of shifts and require at least one Saturday shift weekly. We are open 7 days a week, and our Call Centers hours of operation are 8:00AM to 6:30AM Eastern Time. Competitive Benefits and 401k for Full-Time Employees.Paid vacation time for Full-Time Employees.Full time and Part time positions available.Ability to work from the comfort of your home (based on performance).Our loyal customers are some of the best customers in the world, and we want to ensure that each and every interaction is interesting and amazing!Īwesome perks of joining the Insomnia family: ![]() This role will be responsible for helping customers place orders, communicating the status of existing orders and resolving customer service issues using creativity and the tools at your disposal. This position DOES NOT include Cold Calling. Insomnia Cookies is seeking customer service ninjas who enjoy engaging with insomniacs from across the country! At Insomnia Cookies, our loyal #insomniacs are at the center of everything we do, and we’re looking for guest ambassadors who will offer best in class customer service to support our growing fan base! We also serve and deliver ice cream at most of our locations. Today we have more than 179 locations and are still growing! Whether you're feeding a craving or a crowd, our offerings of cookies, brownies, cookie cakes and even cold milk have you covered. ![]() What makes us so great? We specialize in delivering warm, delicious cookies right to the doors of individuals and companies alike - What's not to love? Insomnia Cookies was founded in a college dorm room in 2003 at the University of Pennsylvania, by then student, Seth Berkowitz and we have been feeding the insatiable hunger of our fans ever since.
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